Terms & Conditions
1. General Terms
1.1. These terms govern all use of our website and services, including AI-powered marketing automation, digital marketing, website design, SEO, advertising, and related deliverables.
1.2. By engaging our services, you confirm that you are legally capable of entering into a binding agreement.
1.3. We reserve the right to modify or update these terms at any time. The revised version will be posted on this page with an updated date.
2. Services Offered
We provide professional AI-powered digital marketing and automation solutions, including (but not limited to):
AI Marketing Automation & Business Solutions
Search Engine Optimization (SEO)
Google Ads & Social Media Advertising
Website Design & Development (WordPress, Elementor, WooCommerce)
E-commerce Solutions
Branding & Creative Design
Content Marketing & Social Media Management
AI Chatbot & Voice Assistant Integration
All services are customized based on the client’s requirements, timelines, and budgets as outlined in individual proposals or invoices.
3. Project Timelines & Deliverables
3.1. All deliverables and timelines are agreed upon in writing before project commencement.
3.2. Delays caused by incomplete client inputs, approvals, or third-party dependencies may result in timeline extensions.
3.3. Adonix AI Marketing will not be liable for delays or performance issues due to external factors (e.g., platform policy changes, ad rejections, API limitations, or force majeure events).
4. Payments
4.1. All invoices must be paid in full as per the agreed terms (usually advance or milestone-based payments).
4.2. Ad budgets (e.g., Google Ads, Meta Ads) are billed separately and paid directly to the respective platforms or through Adonix AI Marketing’s ad accounts when specified.
4.3. All prices are exclusive of applicable taxes (GST), unless stated otherwise.
4.4. Late payments may attract interest charges and may delay campaign delivery.
4.5. Refunds are issued only in accordance with our refund policy as agreed upon in individual contracts.
5. Intellectual Property
5.1. All designs, creatives, code, AI configurations, and content produced by Adonix AI Marketing remain our intellectual property until full payment is received.
5.2. Upon full payment, ownership of deliverables transfers to the client, except for third-party tools, templates, APIs, or licensed elements used in the process.
5.3. Adonix AI Marketing retains the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed in writing.
6. Confidentiality
We respect your privacy and confidentiality. All shared business data, credentials, proprietary information, and trade secrets will remain strictly confidential and will not be disclosed to third parties without written consent, except as required by law.
7. AI Services & Data Usage
7.1. By using our AI-powered services (chatbots, voice assistants, automation workflows), you consent to the collection, processing, and storage of conversation data as described in our Privacy Policy.
7.2. AI-generated content and responses are provided as-is. While we strive for accuracy, we do not guarantee the complete accuracy of AI outputs.
7.3. You are responsible for reviewing and approving all AI-generated content before publication or use.
8. Limitation of Liability
8.1. While we aim to deliver measurable results, Adonix AI Marketing makes no absolute guarantees on sales, traffic, rankings, or ROI, as these depend on external factors beyond our control.
8.2. Our liability is limited to the total amount paid by the client for the service in question.
8.3. We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.
8.4. We are not liable for third-party platform issues, service outages, or policy changes that affect campaign performance.
9. Client Responsibilities
9.1. Clients must provide accurate information, timely feedback, and necessary approvals to ensure project success.
9.2. Clients are responsible for ensuring that all content, materials, and business practices comply with applicable laws and regulations.
9.3. Clients must provide access to required platforms, accounts, and systems as needed for service delivery.
10. Termination
10.1. Either party may terminate a service agreement by providing written notice of 15 days.
10.2. Upon termination, all outstanding dues must be cleared before project handover.
10.3. Work completed until the termination date will be billed accordingly.
10.4. Recurring services (e.g., monthly retainers, subscriptions) require 30 days’ notice for cancellation.
11. Dispute Resolution
In the event of any dispute arising from these Terms and Conditions, both parties agree to first attempt resolution through good-faith negotiation. If unresolved, disputes shall be subject to mediation or arbitration before proceeding to litigation.
12. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Adonix AI Marketing
Email: info@adonixaimarketing.com
Website: adonixaimarketing.com